The Ideas Suite

1 in 2 Aussie shoppers want online retailers to offer click and collect

Consumer expectations are changing due to the recent spike in online shopping activity. Now, our latest research reveals Australian online shoppers are seeking more convenience in their parcel deliveries. We found that 54 per cent of online shoppers want retailers to deliver parcels to after-hours location hubs.

eCommerce on the rise: 2 in 3 Aussies will spend more online over the next 12 months

While pandemic-related closures and social distancing restrictions have had a devastating impact...